Help Center
Frequently Asked Questions
Find quick answers about orders, shipping, returns, warranty and more.
Orders & Payments
What payment methods do you accept?
UPI, all major credit/debit cards (Visa, Mastercard, RuPay, Amex), net banking, EMI on cards above ₹3000, and Cash on Delivery.
Is COD available?
Yes, COD is available on orders up to ₹15,000. A ₹40 handling fee applies.
Can I cancel my order?
Yes, before it's dispatched. Once shipped, you'll need to refuse delivery or return after delivery.
Shipping & Delivery
How long does delivery take?
3-5 business days standard. Express (₹99 extra): 1-2 days in metros.
Do you ship internationally?
Currently only within India.
How do I track my order?
Use Track Order link in the menu, or your SMS/WhatsApp tracking link.
Returns & Warranty
What's your return policy?
Easy replacement on faulty or defective products.
What does the warranty cover?
It depends on the brand's warranty for your product. Physical damage and water damage are usually not covered.
How do I claim warranty?
WhatsApp us with your order ID and a video of the issue, and we'll guide you through the replacement.
Products & Authenticity
Are the products genuine?
Yes. We source from trusted distributors, and products carry the brand's warranty where the brand offers one.
Do drones need DGCA registration?
Drones under 250g (nano category) don't require registration. Heavier drones need DGCA registration through the Digital Sky platform.